Responsible Gaming

1. Our Commitment to Responsible Gaming

At Relvonix, we are committed to promoting responsible gaming in our casino and entertainment facilities. We believe that gaming should always be an enjoyable leisure activity and never a source of personal or financial distress.

Our responsible gaming program is designed to provide a safe and supportive environment for our guests, with measures in place to prevent and address problem gambling behaviors.

We train our staff to recognize signs of potential problem gambling and to provide appropriate assistance. We also implement strict age verification procedures to prevent underage gambling.

2. Guiding Principles

Our responsible gaming approach is guided by the following principles:

Informed Choice: We provide our guests with accurate information about games, odds, and responsible gaming practices to help them make informed decisions.
Player Protection: We implement safeguards to protect vulnerable individuals and prevent excessive gambling.
Prevention: We promote awareness of responsible gaming practices and offer tools to help guests manage their gaming activities.
Support: We provide resources and referrals for those who may need assistance with problem gambling.
Compliance: We adhere to all applicable laws and regulations governing gaming operations.

3. Responsible Gaming Guidelines

We encourage all our guests to follow these guidelines for responsible gaming:

Set Time Limits

Decide in advance how long you will play and stick to that limit. Take regular breaks from gaming.

Set Budget Limits

Only gamble with money you can afford to lose. Set a budget for your gaming activities and never exceed it.

Balance Gaming with Other Activities

Maintain a healthy balance between gaming and other leisure activities, social interactions, and responsibilities.

Avoid Alcohol and Drugs

These substances can impair judgment and lead to risky gaming behavior. Always game with a clear mind.

Recognize Warning Signs

Be aware of signs of problem gambling, such as chasing losses, lying about gaming habits, or gaming to escape problems.

Know When to Stop

If gaming is no longer fun or is causing financial stress, emotional distress, or relationship problems, it's time to seek help.

4. Protective Measures at Relvonix

We have implemented the following measures to promote responsible gaming:

Age Verification: We strictly enforce age verification procedures to prevent underage gambling. Valid identification is required for casino entry and for claiming certain prizes.
Staff Training: Our staff receives comprehensive training on responsible gaming practices, including how to recognize signs of problem gambling and how to provide assistance.
Information and Resources: We provide information about responsible gaming, problem gambling, and available support services throughout our facilities.
Self-Exclusion Program: We offer a voluntary self-exclusion program for guests who wish to restrict their access to our gaming facilities.
Credit Restrictions: We maintain strict policies regarding the extension of credit for gaming activities.
Advertising Standards: Our marketing and advertising materials promote responsible gaming and do not target vulnerable individuals.

5. Support Resources

If you or someone you know is experiencing problems with gambling, the following resources can provide assistance:

National Problem Gambling Helpline

24/7 confidential support

Phone: 1-800-522-4700

Chat:

Text: 1-800-522-4700

Gamblers Anonymous

Self-help groups for problem gamblers

Website: /p>

GamCare

Information, advice, and support for problem gamblers

Phone: 0808 8020 133 (UK)

Website:

Relvonix Responsible Gaming Office

For inquiries about our responsible gaming programs

Email: [email protected]

Phone: +33 123 456 789

At Relvonix, we believe that gaming should be a fun and entertaining experience. We are committed to providing our guests with a safe and responsible environment for their enjoyment.

This Responsible Gaming Policy applies to all Relvonix properties worldwide and is regularly reviewed and updated to ensure it reflects best practices in responsible gaming.

Contact Us

If you have any questions about our Responsible Gaming Policy or would like more information, please contact us:

Email: [email protected]

Phone: +33 123 456 789

Address: 123 Luxury Lane, Paris, France